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Knowledge base
Domain Plus Domain
.my Domain Name
11
.my DOMAIN REGISTRY (MYNIC): Domain Transfer Registrant
.my DOMAIN REGISTRY (MYNIC): Retrieving User ID for .MY Domain
.my DOMAIN REGISTRY (MYNIC): Retrieving Password for .MY Domain
.my DOMAIN REGISTRY (MYNIC)
.my DOMAIN REGISTRY (MYNIC): Supporting Documents for Registering New .my Domain Name
See all 11 articles
Domain Name Server (DNS)
4
Update domain nameservers via Client Area
General DNS Propagation Information
Windows 7, How to edit hosts file
How to register your nameservers via Client Area
DomainPlus - Billing
General
11
Edit Account Details in Billing System
Change Billing Account Password
How to generate Support PIN
How to Manage your Subscription/Domains
Change Primary Contact Email in DomainPlus Billing System
See all 11 articles
Domain/Hosting Renewal
3
Billing System "Disable Auto-Renew" Function
Domain Payment Reminder
How To Renew Domain Name Before Expiry Date?
Hosting Control Panel - cPanel
cPanel
73
Reset Forgotten cPanel Password
cPanel AutoSSL
Reset email account password via cPanel
cPanel services and ports
A DNS entry for "xxx.com' already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed.
See all 73 articles
Others
EBuzzzz V1
20
Ebuzzzz: "Text/HTML version does not contain an unsubscription link" alert
Ebuzzzz: AutoResponder
Ebuzzzz: Create a Chinese Characters(Unicode) Message
Ebuzzzz: Create a List
Ebuzzzz: Create a Message
See all 20 articles
EBuzzzz V2
8
Ebuzzzz: Campaign Review By subscriber List
Ebuzzzz: How To Create Ebuzzzz Campaign
Ebuzzzz: How To Create Email Subscriber
Ebuzzzz: How To Create Subscriber List
Ebuzzzz: How To Logout Ebuzzzz Dashboard
See all 8 articles
Sitelock
5
How to login to SiteLock dashboard?
I have an SSL Certificate, why do I need Sitelock?
What does the "This Site May Be Hacked" warning mean?
Why are website backups important?
How can I help prevent malware in the future?
SpamExperts
21
SpamExpert general FAQ Questions
How To Enter SPAM Expert Dashboard
How to Report Spam in Spam Expert
How To Check Incoming Mail Logs In SPAM Expert
How To Check Quarantine Email In SPAM Expert
See all 21 articles
RV SiteBuilder
36
Configure EBossss blog plugins
Create Visitor Counter with EBossss
Creating Blog Categories with EBossss
Creating blog with EBossss
Creating Bookmark with EBossss
See all 36 articles
Microsoft 365
7
Microsoft 365 Admin Setup using Setup Wizard
Add a domain to Microsoft 365
Assign Microsoft 365 License to User Accounts
Set up Microsoft 365 for Business Basics Plan
Set up Microsoft 365 for Apps for business plan
See all 7 articles
Getting Started With WordPress Hosting
32
How to activate your WordPress Jetpack subscription
How do I activate SSL Certificate for my WordPress domains?
How do I access to my WordPress admin dashboard?
How to manage DNS records for your WordPress domains
How to Add Additional DNS for your extra WordPress Domains
See all 32 articles
Email Management in WordPress Hosting
7
How to create email account under WordPress Hosting
How to set email forwarding under WordPress Hosting
How to change user email disk space / password for WordPress Hosting
How to set email alias for WordPress Hosting
How to set email auto reply for WordPress Hosting
See all 7 articles
E-Commerce Web Design - EasyStore
2
How to Add a Product to My Store?
How to Fulfill Orders with EasyParcel?
Exabytes Ecommerce - General
5
Change Your Store Name
Changing Store Status
Add New User Or Admin
Change The Language Of Your Online Store And Admin Panel
Marketplaces
SSL
5
What is SSL ?
SSL purposes
Purchasing SSL Certificate Information
How to resolve unsecured content Warning on SSL
What should I do if I receive AutoSSL Expiry Notification
EBuzzzz V3
3
How To Create Subscriber List
How To Create Email Subscriber
Ebuzzzz: How To Create Email Bounce
E-Commerce Web Design - Courier Delivery Service
1
How to Claim RM25 FREE EasyParcel Credits?
Exabytes Ecommerce - Products
12
Add Products
Add Products With Variants
Bulk Update Products
Add Products In Bulk
Save Products Without Publishing To Website
See all 12 articles
EBiz MailPro
1
Setting Up EBiz MailPRO Full Guide
goMobi
2
What Is GoMobi Website and how it work
How to access gomobi via client area
EBuzzzz Pro
5
EBuzzzz Pro: General Q&A
Create your first email marketing campaign
Importing your contacts into EBuzzzz Pro
Creating A/B test email campaigns
Reviewing your campaign reports
Exabytes Ecommerce - Shipping
11
Set Up Shipping Method
How To Add/Edit Product Weight And Dimension
Different Shipping Rates For Different State/Country
Set Shipping Rates Based On Weight
Set Shipping Based On Item Quantity
See all 11 articles
Content Delivery Network (CDN)
6
What Is CDN
How to add the CDN resources
How to Enable CDN for Static Website
How to Enable CDN for WordPress
How to Enable CDN for Joomla
See all 6 articles
Exabytes Ecommerce - Payment
22
Setting Up Bank Transfer
Set Up Cash One Delivery (COD) Payment Option
Integrate AliPay QR Code
Integrate FavePay QR Code
Integrate Grab Pay QR Code
See all 22 articles
Acronis Backup Cloud
30
Firewall Access Ports
Installing Acronis Backup Cloud Windows / Linux / Mac Agents
Uninstalling Acronis Backup Cloud Windows / Linux / Mac Agents
Manual Uninstallation of Backup Client for Linux
Create Backup Policy To Backup Your Server / VM / PC
See all 30 articles
Exabytes Ecommerce - Design
32
Applying / Changing Theme
Change View Cart And Continue Shopping Button
Change Text Format & Background Image
Import More Fonts
Change Border Colour Of ‘Variant’
See all 32 articles
Cloudflare
161
Getting Started with Cloudflare
Changing domain nameservers to Cloudflare
Allowlist Cloudflare IP addresses
Cloudflare Dashboard
Create Cloudflare account and add a website
See all 161 articles
Exabytes Ecommerce - Orders
9
Order Status
Manually Create New Order
What should I do when I received an order?
Manually Fulfill An Order
Fulfill Order & Send Parcel Using EasyParcel Malaysia
See all 9 articles
R1Soft
2
Getting to know your R1Soft Restore Backups
R1Soft Restore Backups - Restoring or Downloading Particular Files
Exabytes Ecommerce - Checkout
7
Enable Facebook Login
Express Checkout
Single Page Checkout
Enabling Seamless Payment
Enable ‘Message Box’ App In Checkout
See all 7 articles
Sucuri Firewall Protection
17
How to Enable Sucuri Firewall Protection
Errors Code in Sucuri Firewall Protection
Enable Caching Modes in Sucuri Firewall Protection
Clear Sucuri Firewall Protection Cache
Blank Screen in Sucuri Firewall Protection
See all 17 articles
Exabytes Ecommerce - Promotion
6
Type of Promotion Tools
Generate Voucher Code For Your Promotion
Auto Give Discount Code For Newly Registered Customers
Create Exclusive Offer For VIP Customers
Storefront Promotion Visual Setting
See all 6 articles
Bulk SMS Marketing Solution
5
How to Top Up Your Bulk SMS Credits
Everything about Profile Settings
Everything about Address Book Setup
SMS Campaigns Compose and Reports
Bulk SMS API Integration
Exabytes Ecommerce - Discount
7
Order With Any Purchase
Order With Minimum Purchase Amount And/Or Quantity
Every $X Amount Spent
Xth Item & Above (Selected Products)
Minimum Purchase Quantity (Selected Products)
See all 7 articles
Exabytes Imunify 360
19
Access to Website blocked
Whitelist (Imunify360)
Blacklist (Imunify360)
Gray List (Imunify360)
Blocked Ports (Imunify360)
See all 19 articles
Exabytes Ecommerce - Free Gift
3
Order With Minimum Purchase Amount And/Or Quantity
Minimum Purchase Quantity (Selected Products)
Every Specific Quantity (Selected Products)
2FA
1
Windows Host MFA Protection
Exabytes Ecommerce - PWP
3
Order With Any Purchase
Order With Minimum Purchase Amount And/Or Quantity
Every Specific Quantity (Selected Products)
Exabytes Ecommerce - Credit
1
Reward Store Credit To Customers
Sendinblue
1
EBuzzzz Domain Verification
Exabytes Ecommerce - Livechat
6
Contact Form
Setup Modern app - Reply livechat through Facebook Messenger
Tawk.to
Drift
EasyChat
See all 6 articles
Call Tracking
42
Setting 12 hours or 24 hours time-format in Scheduled Calls
Google Calendar Integration
Call Leads Tab in Novocall
Install Novocall on your WordPress site
Message Page in Novocall
See all 42 articles
Exabytes Ecommerce - Customers
4
Adding New Customer Manually
Add/Remove Customers To/From Group In Bulk
Import Customers
Prevent Bots From Signing Up To Your Store
Email / Email Clients
Webmail - cPanel
13
How to view complete email header in Horde Webmail and Roundcube Webmail
Change Email Password Through Horde Webmail
How to access to cPanel and Webmail in Linux hosting
Creating an auto responder from Webmail
To remove horde deleted email instead of marking them with a strike line.
See all 13 articles
Outlook
31
How To Get Full E-mail Header in Outlook Express, MS Outlook, Mozilla Thunderbird, Windows Live Hotmail, GMail, Yahoo! Mail, and Apple Mail
Configure an email on Outlook Express
Configure an email on Outlook 2003
Configure an IMAP account in Microsoft Outlook 2016
How to enable SMTP authentication for Microsoft Outlook 2007
See all 31 articles
Scam Type Emails - Attachment Scam
1
Sample of Attachment Scam
Smartermail v15 - Windows
19
How to get email header from Smartermail
How to change Smartermail password according to new password policy
How to override default spam filtering rules and Adding Trusted Sender from Smartermail
Greylisting on SmarterMail
Migrate Mailbox data from Third Party Mail servers to SmarterMail
See all 19 articles
Thunderbird
6
Difference between IMAP and POP3
Switch from POP to IMAP account
Blocking a Sender (Thunderbird)
How to Setup a POP3 Email Account in Mozilla Thunderbird
How to Setup an IMAP Email Account in Mozilla Thunderbird
See all 6 articles
Scam Type Emails - Checkup Scam
1
Sample of Checkup Scam
General
31
My Email Delivered to Spam Folder of Google
Discontinue of TM E-Mail services
Default TXT record for Google Apps Mail
What is the maximum email size and attachment I can sent out at a time?
Email Forwarding Policy
See all 31 articles
iPhone
6
Setup email account onto iPhone Mail
How to setup email account in iPhone
Configure Exchange ActiveSync on the iPhone
How to enable SMTP authentication in iPhone
How to setup email account for iPhone
See all 6 articles
Scam Type Emails - Payment Scam
1
Sample of Payment Scam
Smartermail v16 - Windows
23
Create email account in SmarterMail v16
Reset email account password by Admin account in SmarterMail v16
Adjust email space for email account in Smartermail v16
How to get email header from Smartermail v16
How to create email signature in Smartermail v16
See all 23 articles
Android
14
How to Archive Emails [Bluemail]
How to Reply without Quoting Original Text
How to request Read Recipient [Bluemail]
How to set up delayed email delivery (Android)
How to change Cluster Settings [Bluemail]?
See all 14 articles
iPad
2
How to Setup POP email account from iPad
How to Setup IMAP email account from iPad
Gmail
5
Fetch emails using Gmail
How to download email in Gmail?
How to enable POP or IMAP in GMail
How to Enable Read Receipt in G Suite
How to use Gmail to send email from your domain email address
Office 365
1
Office 365 How-To
Yahoo Mail
1
Fetch emails using Yahoo mail
MAC Mail
3
Configuring Mac OS X 10.3 Apple Mail
Configuring Mac OS X Apple Mail
Enabling SMTP Authentication on Apple Mac
Windows Live Mail
1
Setting Up Windows Live Mail
Community forums
Showing recent updates
DomainPlus
Announcement
53
Announcement: SSL Certificate Validity Periods Reduced to 1 Year
Posted by
Gaveen Khor
,
5 months ago
Last Reply
by Gaveen Khor
5 months ago
Announcement - PHP version 5.6 retain in shared hosting environment
Posted by
Gaveen Khor
,
about 1 year ago
Last Reply
by Gaveen Khor
about 1 year ago
[COMPLETED] Scheduled Server Maintenance - MySQL Upgrade on Selected Server
Posted by
Bhramanta Kumara
,
2 months ago
Last Reply
by Bhramanta Kumara
2 months ago
See all 53 topics
Help Desk Software
by Freshdesk